We took our lab here wanting to get a good clean! We had taken her to petsmart and one other grooming place before only to have a bad experience when they were trimming her nails! She was terrified when she left those places because they either didn’t have the patience or they caught her quick! VIP Grooming did an awesome job at taking care of my sweet pup! She had a much better experience this time and she looked so fluffy when she got home! I was very pleased with the care and will definitely take her back!